Terms of Service

1. Service and eligibility

Versea is a mobile application developed and operated by UBen Tiancheng as companion software for compatible smart hardware. These Terms govern the Versea app and the account, websites, device connection and control, device software integration, cloud storage, alerts, live view, voice and video communication, AI-assisted features, customer support and related functions made available through it (collectively, the “Services”). UBen is our corporate and product brand; use of the UBen or Versea name does not change the contracting entity. Product availability and functions may vary by device, country, account type and subscription.

You must have legal capacity to enter into this agreement. The Services are not directed to children. If local law permits a minor to use the Services only with consent, a parent or legal guardian must review these Terms and supervise the use.

2. Accounts and security

• Provide accurate registration information and keep it current.
• Protect credentials, verification codes and devices; notify us promptly of suspected unauthorized use.
• You are responsible for activity under your account unless caused by our breach or otherwise provided by law.
• Do not transfer, rent or sell an account. We may require reasonable verification before sensitive account changes.

You can request deletion from the in-app account settings or through our web deletion page. Deletion is permanent after any displayed waiting period. Records required for fraud prevention, security, billing or legal compliance may be retained only for the applicable period.

3. Connected devices and your content

You are responsible for installing and operating cameras, microphones and other connected devices lawfully, including providing notices and obtaining consent from household members, visitors, employees or other recorded persons where required. Do not place devices where people reasonably expect privacy.

You retain ownership of video, audio, images, device names, automations and other content you submit or generate (“Your Content”). You grant us a limited, worldwide license to host, transmit, process and display Your Content only as needed to provide, secure and improve the Services, comply with your instructions, and meet legal obligations. This license ends when the content is deleted, subject to backups and lawful retention.

AI-generated descriptions, summaries or detections may be inaccurate and must not be used as the sole basis for emergency, medical, employment, legal or other high-impact decisions.

4. Acceptable use

You may not use the Services to violate law or third-party rights; surveil people unlawfully; harass, exploit or endanger anyone; upload illegal or infringing content; bypass security; probe or disrupt systems; distribute malware; impersonate others; or resell the Services without authorization. We may restrict activity reasonably believed to present an immediate security, safety or legal risk and will provide notice where practicable and lawful.

5. Paid services and subscriptions

Prices, billing period, renewal terms and included storage are shown before purchase. App-store purchases are billed and refunded under the applicable Apple App Store or Google Play terms. Subscriptions may renew automatically until cancelled through the purchasing platform or the method shown in your account. Deleting the app does not cancel a subscription. Statutory cancellation and refund rights remain unaffected.

6. Third-party services and software

The Services may interoperate with app stores, payment providers, push notification providers, maps, voice/video infrastructure, cloud hosting or third-party devices. Their separate terms and privacy notices may apply. Open-source components are licensed under their respective licenses. We are not responsible for independent third-party services, but this does not limit liability that cannot be excluded by law.

7. Updates, suspension and termination

We may provide security, compatibility or feature updates. Some updates may be required for safe continued operation. We may change or discontinue a feature with reasonable notice where practicable. You may stop using the Services at any time. We may suspend or terminate access for a material breach, unlawful use, security risk or non-payment, subject to notice and an opportunity to remedy when appropriate.

8. Disclaimers and liability

The Services are provided with reasonable care and skill. Networked devices can be affected by power, connectivity, environment and third-party infrastructure and are not guaranteed to prevent every loss or emergency. Nothing in these Terms excludes liability for fraud, willful misconduct, death or personal injury caused by negligence, breach of mandatory consumer guarantees, or any liability that cannot lawfully be limited.

To the maximum extent permitted by applicable law, neither party is liable for indirect or unforeseeable losses. Any monetary cap does not apply where prohibited by law. Your local consumer protection rights prevail over an inconsistent limitation.

9. Governing law and disputes

These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law rules, except that mandatory protections and forums available to consumers in their country of residence remain available. Please contact us first so we can try to resolve a concern. Either party may use any court or dispute-resolution body with lawful jurisdiction.

If a translated version conflicts with the English or Chinese version, the interpretation most protective of mandatory consumer rights will apply; otherwise, the English version controls outside mainland China and the Chinese version controls in mainland China.

10. Company and contact

Service provider and contracting entity: Shenzhen UBen Tiancheng Technology Co., Ltd. (深圳优本天成科技有限公司)
Product: Versea companion app for compatible smart hardware
Address: Room C803, Building 1, Biwan Yayuan, Matou Road, Xixiang Subdistrict, Bao’an District, Shenzhen, Guangdong, China
Support: service@youbentc.cn
Website: www.youbentc.cn

中文版本

服务条款

生效及更新日期：2026年9月28日。 本条款由您与深圳优本天成科技有限公司（英文名：Shenzhen UBen Tiancheng Technology Co., Ltd.，以下简称“优本天成”或“我们”）订立。Versea 是由优本天成开发和运营、用于连接及管理兼容智能硬件的配套 App 软件，并非独立法律主体。本条款适用于 Versea App 以及通过其提供的账号、设备连接与控制、设备软件协同、云存储、实时查看、提醒、音视频通信、AI 辅助功能和客户支持等服务。UBen 是公司的企业及产品品牌，不改变本条款的合同主体。您所在地法律赋予的强制性消费者权利不因本条款而被排除。

账号与使用资格

您应具备订立合同的民事行为能力，并提供真实、准确的注册信息，妥善保管账号、密码、验证码和设备。服务不面向儿童；当地法律要求监护人同意时，未成年人仅可在监护人审阅本条款并监督的情况下使用。

设备、内容与隐私责任

您应依法安装、使用摄像头、麦克风和其他联网设备，并在法律要求时向家庭成员、访客、员工或其他可能被记录者提供告知并取得同意，不得在他人合理期待隐私的区域安装。您保留对上传或生成的视频、音频、图像、设备名称和自动化内容的权利，并仅授予我们为提供、保障和改进服务所必需的有限处理许可。

禁止行为

不得利用服务从事违法监控、侵害第三方权利、骚扰或危害他人、传播违法或侵权内容、绕过安全措施、攻击系统、传播恶意软件、冒充他人或未经授权转售服务。

付费服务

价格、计费周期、自动续费和权益在购买前展示。通过 Apple App Store 或 Google Play 购买的服务适用相应平台的支付、取消与退款规则。删除应用不等于取消订阅，法定撤销和退款权利不受影响。

变更、终止和责任

我们会以合理技能和谨慎提供服务，但联网设备可能受电力、网络、环境或第三方基础设施影响，无法保证阻止所有损失或紧急事件。任何责任限制均不适用于欺诈、故意不当行为、因过失造成的人身伤亡、法定消费者保证或法律禁止限制的责任。重大条款变更会在生效前以合理方式通知。

注销与争议

您可在应用内账号设置或通过网页入口申请注销。中国大陆用户适用中华人民共和国法律；其他地区消费者仍可主张其居住地的强制性保护和法定争议解决渠道。联系邮箱：service@youbentc.cn。